Shipping and Exchanges – Forget Me Not Boutique

WELCOME
Thank you for shopping with us! If there is anything we can help you with, please email us at forgetmenotsales@gmail.com and we will get back to you as soon as possible.

SHIPPING AND LOCAL PICKUP
 

Shipping 
Orders are typically packaged and shipped within 2-8 business days, unless you ordered a pre-order item. In these instances, please refer to the listed ship date on the item's web listing for that pre-order item. If you place a combined order with a pre-order item and an instock item, we will NOT ship the order until all items are ready and in stock. 

Shipping Rates 
Shipping is FREE for orders over $60 for our neighbors (lower 48 states, APO/FPO) 
Shipping is a flat $5 for orders under $60 for our neighbors (lower 48 states, APO/FPO) 
Shipping is always and forever FREE for our local Alaskans.  

We do not currently ship to Canada or Australia at this time. Sorry loves!

Local Pickup
Local pickup is available at our Bronze AK location in Wasilla. We will notify you via text when your order is ready to be picked up. Please allow 1-4 business days for your order to be processed.


EXCHANGES AND RETURNS

FINAL SALE ITEMS
ANY ITEMS WITH A DISCOUNT OR MARKDOWN of 20% are FINAL SALE.  This includes items purchased with reward points, facebook contest giveaway credits, black friday and cyber monday sales, doorbusters etc. 

Exchanges

We are happy to exchange items if they are received while we have your size in stock, within 30 days of receipt. We cannot guarantee exchanges, as our items move quickly. If your size in not available when we receive your exchange request, you will be issued a STORE CREDIT ONLY. 

You are responsible for return shipping to us and shipping the new size back to you. 

Returns
We hope you find yourself happy with your purchase. If it isn't love at first sight, you may return your item for STORE CREDIT ONLY within 30 days of receipt. Item must be unworn, unwashed with tags attached and free of any pet hair or odors. 


You are responsible for return shipping to us.

Please Note

Please allow 2-7 business days to process your request one we receive your item back. Any items showing signs of wear, animal hair, smell of smoke or have stains are not eligible for return. 

Return all items to:
Forget Me Not Boutique 
383 S Sarah Cir
Palmer, AK 99645

Please include your item and its original packaging, order number, email address and instructions for the new item if applicable.